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RoamGo AI Operator

eSIM support operated by AI

From the right plan to the data left on your eSIM. Clear cards, personal answers and a useful next step, in your own language.

A better way to find a plan. A recommendation you can actually compare. Data, validity and price sit together in a card, with a clear next step to review the plan.

Your catalog. Your prices. Your brand.

Illustrative demo · Example plans, prices and usage.

AI for travel eSIMs

Hey Operator, can you help me with…

Help is there at any hour, in any time zone. AI Operator answers from our help articles, from the plans on sale and, for signed-in customers, from their own orders.

Usage

Your data, at a glance

Signed-in travelers can ask how much data is left and get a clear usage card: used data, remaining allowance, expiry and the provider’s last update. Observed daily usage adds context where readings are available, with gaps and partial days kept visible.

Sales

The right plan, in seconds

Tell it where you’re going. It brings back plan cards with data, validity, price and a recommendation from the shop’s own catalog. Gradients follow each brand or partner shop’s colors, while text stays easy to read. Review the plan before continuing to checkout.

Top-ups

More data. Same eSIM.

Signed-in travelers can compare eligible top-ups for their own eSIM and continue to the order page to review and pay. RoamGo monthly travel plans work through automatic top-ups; the assistant helps explain the plan and its renewal.

Self-service

Fixes installs without a ticket

Signed-in customers can ask about their own orders, data left and expiry dates. If an eSIM won't install, AI Operator offers a one-tap reinstall, and nothing changes until the customer presses the button.

Account help

From a question to the next step

Open your own invoice from a card in the conversation. For eligible RoamGo monthly plans, payment help links to the existing secure account flow and Stripe’s hosted update page. Card details stay out of the chat.

Inbox

Drafts replies for our team

Draft replies in the customer’s language and translate incoming messages or sent replies for your team. The original stays visible. An agent reviews and sends each suggested reply, and automatic replies stop when a person steps in.

Say hello to AI Operator

It answers in the language each customer writes in. There is no list of languages to set up.

Your support, your way

One AI Operator. Two ways to bring it to your customers.

Keep the tools you already use, or give your team a shared home for customer conversations. Both paths use the same AI plans and shared token allowance.

AI Operator API

Your website. Your eSIM provider. Your existing helpdesk. Add AI through a secure call from your backend.

  • Answers in your brand voice and the customer's language
  • Plan, top-up, order and usage cards from your verified backend facts
  • A structured handoff signal for your own support system

Your backend authenticates customers, reads its provider APIs, renders the returned cards and handles the handoff. Provider-specific adapters and helpdesk delivery belong to that integration.

AI plans from $29/month

Set up the APISee the integration contract

RoamDesk + AI Operator

Bring your inbox, conversation tickets, team and messaging channels together, with AI alongside your agents.

  • Shared inbox, assignments, internal notes and ticket status
  • Website chat and available messaging integrations
  • Automatic replies, draft suggestions and staff translation

Private pilot access and channel setup are required. External provider account lookups need a connector. AI remains a separate add-on to the workspace plan.

RoamDesk + AI from $68/month

$39 RoamDesk + $29 AI · 3 agents · existing connection limits apply

Explore the RoamDesk setupTake the RoamDesk tour

Simple monthly pricing

Start small. Keep every answer on brand.

AI Operator is a prepaid add-on to a RoamGo partner account. Each plan can power your API integration or connected RoamDesk AI, alongside the storefront assistant, knowledge and support tools. RoamDesk seats and channels are billed separately under its workspace plan.

What does 1M tokens cover?

About 20 support sessions with the example below. Adjust the assumptions to compare all three plans.

One session = 5 customer messages + 5 AI replies. At 10,000 metered tokens per AI reply, that is 50,000 tokens per session. This is an illustrative budget, not a measured average or a guaranteed number of sessions.

Estimated monthly sessions: Starter 20, Growth 100, Scale 300.

Starter

$29 / month

For a new shop proving customer demand.

1M tokens included

Illustrative monthly capacity

≈ 20

support sessions · 10 messages each

Start with Starter

Growth

$99 / month

For an established shop handling daily support.

5M tokens included

Illustrative monthly capacity

≈ 100

support sessions · 10 messages each

Start with Growth

Scale

$249 / month

For high-volume storefronts and embedded support.

15M tokens included

Illustrative monthly capacity

≈ 300

support sessions · 10 messages each

Start with Scale

Tokens are the units used to process text. Your allowance counts input, cached input and output, including instructions, conversation history, knowledge lookups and tool results across every model call needed for a reply. Longer conversations, complex requests and different languages can use more tokens, even when the visible messages are short.

These estimates assume the full allowance goes to customer chat. AI drafts, translations and rewrites in your support desk, and AI features in connected RoamDesk workspaces, draw from the same allowance and reduce the number of chat sessions it can cover.

Service pauses at the allowance or when partner credit cannot cover renewal—there are no usage overage charges or negative balances.

Put AI Operator in your own shop

Open a partner account, add credit, and choose a monthly plan. It answers your customers in your shop's name, about your plans and your prices, with cards that follow your shop’s colors.

Still unsure? Get a second opinion.

Ask ChatGPT, Claude, or Perplexity how RoamGo's AI Operator compares.

Want to know more about RoamGo?

Speak to a member of our team.

You don't need to be a telecom expert to work with RoamGo. Tell us about your business and we'll suggest the simplest way to start.

The eSIM shop builder

Launch a shop with your logo, domain and prices, without writing code. The AI assistant is a switch in the builder.

Trust and guardrails

See what AI Operator can and cannot do, what its analytics retain, which AI providers process requests, and how release safety checks work.

The Partner API

Keep your existing eSIM platform and helpdesk. The AI Operator API returns branded answers, cards from your backend facts and human-handoff signals.