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RoamGo AI Operator
eSIM support operated by AI
Meet AI Operator, the customer service AI built for travel eSIMs. It answers travelers in their own language, suggests the right plan for the trip, and offers a one-tap reinstall when an eSIM won't install, right in the chat. When a question needs a person, it hands over to our team.
AI for travel eSIMs
Hey Operator, can you help me with…
Help is there at any hour, in any time zone. AI Operator answers from our help articles, from the plans on sale and, for signed-in customers, from their own orders.
Answers
Every question, in every language
AI Operator replies in the language each traveler writes in, around the clock. It answers from our help articles and, for signed-in customers, from their own orders, data and expiry dates. When a question needs a person, it sends them to our team.
Sales
The right plan, in seconds
Tell it where you're going and it suggests plans from the shop's own catalog, at the shop's own prices. On a partner's shop it speaks as that shop and never mentions RoamGo.
Self-service
Fixes installs without a ticket
Signed-in customers can ask about their own orders, data left and expiry dates. If an eSIM won't install, AI Operator offers a one-tap reinstall, and nothing changes until the customer presses the button.
Inbox
Drafts replies for our team
Behind the chat, AI Operator drafts a reply to each waiting message and translates both sides of the conversation. Nothing is sent until an agent presses Send, and automatic replies stop the moment a person steps in.
Say hello to AI Operator
It answers in the language each customer writes in. There is no list of languages to set up.
Put AI Operator in your own shop
Open a partner account and ask us to switch it on. It answers your customers in your shop's name, about your plans and your prices.
Still unsure? Get a second opinion.
Ask ChatGPT, Claude, or Perplexity how RoamGo's AI Operator compares.
Want to know more about RoamGo?
The eSIM shop builder
Launch a shop with your logo, domain and prices, without writing code. The AI assistant is a switch in the builder.
The Partner API
Catalog, orders, top-ups and webhooks, plus an assistant endpoint that answers your customers' questions from our help articles.